Privacy Policy

1. Information We Collect

When you request a quote, contact us, or use our services, Super Ducts may collect your name, phone number, email address, and property address. We also collect information about the services you request and the details of the work performed on your property.

2. How We Use Your Information

We use your information to:

• Respond to quote requests and schedule service appointments.
• Communicate with you about your project and provide service summaries.
• Improve our services and customer experience.
• Comply with legal and regulatory obligations.

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share limited details with trusted partners only as necessary to deliver our services (for example, scheduling or payment processors), and those parties are bound by confidentiality obligations.

4. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission or electronic storage is completely secure.

5. Analytics and Cookies

We use Google Analytics to understand how visitors use our website, such as which pages are viewed and how visitors arrive at the site. Google Analytics uses cookies to collect this information in aggregate form. It does not give us your name, phone number, or email address. You can opt out of Google Analytics by using Google's opt-out browser add-on at https://tools.google.com/dlpage/gaoptout.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time. To do so, please contact us using the details below.

7. Contact Us

If you have questions about this Privacy Policy, please contact us at hello@superducts.ca or (705) 349-0704.